Dear Fox Insurance,
I wanted to thank you for your assistance in documentation of home insurance etc., in the middle of a busy December. It was very instrumental in obtaining a Rate Reduction on our Mortgage with Chase. We were able to go from 6.38 to 4.38 loan rate reduction with a near painless process except twenty million signatures... but, the process was great no fees, no re-appraisal, etc... no costs, and it cut our mortgage cost in half. It was a life saver!!!!
I know that it took some time for you to get documentation and for fax usage... to the bank. That was a good service... one which hasn't changed since we started with Fox decades ago.
You can be assured that "customer service and professionalism" is displayed when ever we needed account information, or help or claim filing over the years. You and your associates have always treated us like family! Not just a number or file! From day one!
Thank you for your help! Wishing you and yours at Fox a wonderful New Year!
Sincerely,
Ben